FAQ for International Website

1.Are you a factory or a trading company?

A: We are a professional manufacturer of packaging with over 20,000 square meters of production workshops and multiple fully automatic production lines. We specialize in custom production of high-end gift boxes and paper packaging. From structural design and material selection to production and delivery, everything is completed independently by our factory to ensure stable quality and competitive pricing.

2.Do you support customization? What can be customized?

A: We provide full-range OEM & ODM customization services, including:

Custom sizes (precise matching based on your products)

Custom colors (supports CMYK and spot colors)

Custom LOGO (hot stamping, UV coating, embossing, etc.)

Custom box structures (magnetic box, drawer box, lid-and-base box, etc.)

Custom inner trays (EVA, EPE, paper tray, silk, etc.)

We offer one-stop packaging solutions tailored to your brand requirements.

3.What is your minimum order quantity (MOQ)?

A: The MOQ for custom gift boxes is generally 500–1000 pieces, depending on the box structure and technical requirements.

Smaller orders are acceptable for some in-stock items. Please consult us for detailed solutions.

4.How long is the sampling and mass production lead time?

A:

Sampling time: Usually 2–3 working days (after design confirmation)

Mass production time: About 15–20 working days (depending on order quantity)

We have fast sampling and efficient production capabilities to meet urgent order needs.

5.What trade terms and shipping methods do you support?

A: We support various international trade terms including EXW, FOB, CIF, DDP, etc.

Shipping methods include land transportation and sea transportation.

Door-to-door delivery is available upon request. All products are packed in thickened cartons with protective materials to ensure safe delivery.

6.How do you guarantee product quality?

A: We exercise strict control from raw material procurement to the entire production process, using high-quality grey board and printing materials. Multiple quality inspection procedures are implemented to ensure every batch meets export standards. Sample confirmation is also supported to guarantee mass production consistency with samples.